Service User’s will always be treated with respect and consideration given to the need for privacy. We are sensitive to the fact that due to the nature of the service provided, it can often be harder to enjoy privacy when compared to living totally independently. Simple procedures can make all the difference to a service user’s quality of life such as:
– Service Users can lock their own personal space.
– Staff always knock on service user’s bedroom before entering.
– Service Users have privacy in reading mail or during telephone calls.
– Service Users can dine privately if they choose to.
– Consultations with professionals will always be private unless invited.
– Service Users are not allowed in each other’s bedroom.
In creating a day care programme, we involve service user in order to establish what they want to achieve, what skills they have and what skills we can help them to develop. The day programme include:
• Developing domestic skills such as cooking and budgeting skills.
• Painting and Decorating
• Community based activities.
• Art and craft
• Individual and group therapy
• ADL (Activities for Daily Living)
Service users are assisted with:
– Support with food preparation,
-Support with maintaining a clean and safe environment,
-Support to attend community based appointments,
-Support with food and grocery shopping
– Support with self-harm reduction
-Support with preventing incidents
– Support with planning holidays and short breaks depending on risk assessment, availability of funds and the wishes of the individual.